Website Terms and Conditions of Use for TaxHawk®Legal Information and Notices
Description of Products and ServicesVia the Site, TaxHawk provides its Users with access to a variety of tax filing services for federal and state income tax returns as well as such additional services as printed tax returns, professionally bound tax returns, vault services, audit assistance services, as well as other goods and services (all of which are referred to collectively as the "Products and Services").
This Site and the Products and Services provide users with access to a variety of on-line tax preparation goods, services and tools. However, neither the Site nor any of the Products and Services is intended to provide specific tax advice to any individual. You are encouraged to consult your own legal and/or tax professionals or the IRS with any specific questions about your own tax return(s).
LicenseAll of Products and Services as well as all information accessed through or displayed on the Site (including but not limited to such things as all text, user interfaces, visual interfaces, sounds, graphics, computer code, expression, "look and feel," etc.) (collectively, "Content"), is owned or controlled by or otherwise licensed to TaxHawk, and is protected by copyright, trade secret, and other intellectual property laws. TaxHawk hereby grants to you, the user, a personal, limited, revocable, non-transferable and non-exclusive license to access the Site and to utilize the Products and Services and Content for the limited and specific purpose of preparing and/or filing users' personal, state and/or federal income tax return and those specific goods and services related thereto as made available or facilitated through the Site or the Products and Services.
- Engaging in the preparation and/or filing of any fraudulent tax return-whether for yourself or another;
- The use of any computer code, data mining software, "robot," "deep-link," "page-scrape," "spider" or other automatic device, program, or methodology, or any similar or equivalent manual process to access, acquire, copy or monitor any portion of the Site or any of the Products or Services offered via the Site;
- Transmitting any material that contains software viruses, Trojan horses, worms, time bombs, or any other computer code or files which may interrupt, destroy or limit the functionality of the Site or any of the Products and Services;
- Impersonating anyone or assuming the identity of anyone;
- Transmitting or using any information that infringes any patent, trademark, trade secret, copyright or other proprietary rights of TaxHawk or any third-party;
- Attempting to gain access to any portion or feature of the Site or any other systems or networks connected to the Site, or any of the Products and Services offered on or through the Site, by hacking, password mining or any other illegitimate or illegal means;
- Attempting to access, collect or store the personal data of any other users.
FeesYou agree to pay all fees incurred in connection with your use of this Site and any of the Products and Services accessed via the Site. TaxHawk reserves the right to change its fee structure and/or to add new fees as it shall determine. For a current listing of the fees associated with this Site and/or the Products and Services you may click on the following link: www.TaxHawk.com/servicepricing.jsp.
Failure to pay will result in access to the Site being restricted and/or the corresponding Products and Services not being fulfilled and/or delivered.
User Account, Password, and SecurityIf you receive and/or utilize a password and/or account designation with regard to your use of this Site and/or any of the Products and Services offered via this Site, you agree to be solely responsible for maintaining the confidentiality of your specific password and account information, and further agree that you are fully and solely responsible for all activities that occur under your password or within your account. You agree to immediately notify TaxHawk of any unauthorized use of your password or account information or of any other breach of security.
Accuracy GuaranteeTaxHawk cannot and does not assume any liability, claim, or loss for any user generated errors, including but not limited to data entry errors. However, TaxHawk does offer an Accuracy Guarantee that the tax formulas and calculations accessed via any of the Products and Services offered on the Site are accurate and will produce results consistent with federal and state standards for preparing and/or filing tax returns. In the event any of the formulas and/or calculations utilized in any of the Products and Services offered by TaxHawk are incorrect, then TaxHawk will reimburse you any penalties and/or interest imposed by the Internal Revenue Service and/or your state of residence to the extent that such are imposed as a result of any such erroneous formulas and/or calculations. The Accuracy Guarantee is limited to penalties and/or interests as stated in this section and to no other amount(s).
If you believe that an above described calculation or formula error has occurred, you must notify TaxHawk as soon as you are made aware of the mistake (and in no event later than 45 days after the interest or penalty is assessed) by mail at:
TaxHawk - Accuracy Guarantee
1366 East 1120 South
Provo, UT 84606
TaxHawk will then contact you to resolve the issue. In order to investigate your issue, TaxHawk requires supporting information such as a copy of the IRS/state notice, evidence of payment of the specified penalty and/or interest, etc.
Maximum Refund GuaranteeIf your refund is larger or your tax liability is smaller using a different tax filing method, we will refund any fees from using our service and provide you a coupon for a free amended tax return. The refund (or liability) difference cannot be due to a difference in the data supplied, credits or deductions claimed, or other variation in preparation. Calculation errors in other methods and positions contrary to the law will not qualify as valid proof for larger refund amounts.
ContentTaxHawk may, but has no obligation to, monitor content posted to or generated via the Site or any of the Products and Services. We may disclose any information necessary or which we deem appropriate to satisfy our legal obligations, to protect TaxHawk or our customers, or to operate or fulfill the Products and Services.
UpdatesTaxHawk may periodically update the Site and/or the Products and Services and/or may eliminate certain Products and/or Services as it deems appropriate in its sole discretion.
Third-Party Sites or Products and ServicesYou agree that your use of or business dealings with third-parties that may be found on or throughout the Site are solely between you and such third-parties. TaxHawk is not and cannot be responsible or liable for any content, advertising, products, services or other materials on or available from such third-party providers. Providing links to such products and services or parties is intended as a convenience, and the inclusion of any link does not imply endorsement by TaxHawk of the site or any of the products or services found on such third-party sites.
Some states do not allow the exclusion of implied warranties at all. In such an event, the exclusion from implied warranties may not apply to you specifically.
THE ABOVE LIMITATIONS APPLY EVEN IF TAXHAWK AND ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
TransmissionBy using a computer system and our software to prepare and transmit return(s) electronically, you consent to the disclosure of all information pertaining to your use of the system and software to the respective federal and state agencies, as applicable by law.
- Your access to the Site and the Products and Services shall be governed by the laws of the State of Utah, without regard to conflicts of law provisions.
- Due to European Union (EU) and European Economic Area (EEA) regulatory requirements, we do not provide service or intentionally collect data from EU or EEA residents. By using our service, customers represent that they are not EU or EEA residents.